We champion national accountability for wheelchair users and their carers. Our ambition is to be an umbrella organisation that represents all things related to wheelchairs and postural support, providing a louder voice and greater influence.
What this means is clearly laid out in our strategy, which is to champion the national accountability for wheelchair users (see our reports), to communicate with wheelchair users and to innovate for the benefit of wheelchair users.
Our mission says that ‘We will work in partnership with all relevant organisations and influence at the highest level to ensure that wheelchair users can lead qualitative, independent lives. This will be done by making sure wheelchair users are listened to and have confidence that every wheelchair service provides the choice and capability to fully deliver the outcomes of each individual person’.
One of our most important roles is acting as a critical friend when evidence shows that wheelchair provision is not meeting the standard expected as highlighted in our Charter. We are able to talk directly with wheelchair users, wheelchair service providers, commissioners, NHS England and the Department of Health & Care. Where necessary, we are able to ask if a question can be raised in Parliament.
